Didn’t find the answer you were looking for? Then please Contact Us and we will answer any queries you may have.

Where should we stay before and after our trip?

Typically guests stay in the gateway city for their tour such as in San Francisco for the Napa & Sonoma tours. Your itinerary includes suggestions for accommodations in these gateway cities. Alternatively, if you let us know your preferred style of lodging we will gladly make recommendations and/or reservations.

What type of bikes do you rent?

We generally rent three styles of bikes: Hybrids, Road Bikes and Premium Road Bikes. The specific bikes available will differ based on your destination. Request an Itinerary and we will be able to provide you additional information regarding bike availability.  In some areas, we also rent electric bikes.

Who goes on your trips?

The one thing that all our guests share is a love of being outdoors. Other than that, our guests come from many backgrounds and have very different levels of cycling experience.

As all our trips are customized, we pride ourselves on providing just the right balance of challenge and relaxation to suit each of our guests.

What should I pack? Do I need any special kit?

When you book your trip, we will send you a Kit Considerations tip sheet. However, the key is to bring comfortable and breathable clothing. We also sell LifeCycle Adventures’ jerseys made of a light, breathable material. If you are interested in buying one before your trip, let us know in advance and we will have it ready for your arrival.

What other activities can we do?

Besides cycling, there are many other great things to do on our trips.  Depending on the area you are traveling to, the options include kayaking, snorkeling, hot air ballooning,  wine tasting, hiking, and whitewater rafting. Request an Itinerary and we will let you know what other options are available at your destination.

We are also happy to make reservations for any of these activities. Typically people choose to do these activities on rest days or at the start or end of their cycling trip.

How do I navigate while on tour?

Navigation for your tour is provided in the form of GPS routes that can either be download and used on your own GPS device or via a mobile application on your smartphone. The app we suggest you download and use is called Ride with GPS.

Ride with GPS is a cycling specific mapping application that enables you to follow turn-by-turn navigation instructions (with the option of both voice prompts and on-screen instructions). The majority of our guests use the Ride with GPS app and we provide phone mounts so that you can securely attach your phone to your handlebars.

What if LifeCycle Adventures cancels my trip?

We reserve the right to cancel your tour, at our discretion, due to reasons of Force Majeure or due to the failure of third parties (such as hotels or local transport providers) to honor their reservations. “Force Majeure” includes acts of God (including fire, flood, earthquake, storm, hurricane, volcanic eruptions, or other natural disaster), epidemics, health risks and pandemics, government orders or actions, civil disturbances, war or threat of war, acts of foreign enemies, or terrorist activities.

If we cancel your tour before the start of the tour for reasons of Force Majeure or for failure of third parties, all payments received to date will be transferred on account for use on a future tour with us (must be used within two years).

If we cancel your tour due to reasons of Force Majeure after the start of your tour, we will not be liable for any refunds, credits or compensation.

In the event that we cancel your tour for any reason not listed above, we will refund all payments received to date.

We reserve the right to make changes to your tour caused by circumstances beyond our control. If such changes become necessary, we will make reasonable efforts to make like-for-like substitutions.

In the event we cancel or change your tour for any reason at any time, we will not be liable for any refunds, credits, or compensation other than those listed above and we will not reimburse you for nor be liable for any personal expenses such as airline tickets, hotels, other travel expenses, or any other losses or damages caused by the cancellation or change.

What if I cancel my trip?

Our refund policy is one of the most generous in the industry. Refunds depend how much notice you give of your cancellation:

 

Days Prior to Trip
Groups of 1 to 5
Groups of 6 or More
More than 90
Full refund less $100 per person
Full refund less $100 per person
From 61 to 90 days
Refund of amount paid less 10% of tour
price

– OR –

Credit of 100% of payments to future
tour, less $100 per person
Refund of amount paid less 10% of tour
price

– OR –

Credit of 100% of payments to future
tour, less $100 per person
From 31 to 60 days
Refund of amount paid less 50% of tour
price

– OR –

Credit of lesser of 75% of tour price or amount paid
Refund of amount paid less 10% of tour
price

– OR –

Credit of 100% of payments to future
tour, less $100 per person
Less than 30 days
No refund, no credit
No refund, no credit

If you are unable to travel to your destination due to government orders, or there is a quarantine of more than seven days required on travel to your destination or from your destination back to your home, you can choose to postpone your tour and apply the amount you have paid to a future tour starting within two years of your original tour date. Please see your itinerary for further details and updated information.

What is included in the price of the trip?

Your itinerary will have a detailed list of what is and what is not included in your trip based on your specific needs. Typically, our trips include:

– Customized trip and itinerary design
– Pre-trip concierge service
– One-on-one map briefing and bike fitting at tour start
– All accommodation costs and breakfast
– Luggage transfers
– Van transfers (guests and bikes) along your route
– On call guide and van support
– 24/7 telephone support
– Detailed maps, directions, and personalized guidebook
– Wine/shopping collection service

I’m a beginner. Will I be fit enough?

Many beginner riders come on our trips. When we design your trip we match the mileage to you. So, just let us know that you’re new to riding and we’ll design an itinerary to match.

The best areas for beginner riders are California, Willamette Valley Oregon and the San Juan Islands.

I ride a lot. Are there rides that will challenge me?

For more advanced riders, there are some great rides up into the hills including lung-busting century rides. These are classic cycling areas and some of the longer and more remote rides will take your breath away — literally.

The best areas for those looking for challenging riding are California, the Columbia River, Oregon, Hawaii and Tuscany, Italy.

How much do the trips cost?

Prices vary according to the duration and the type of accommodation you choose and are provided when you Request an Itinerary.  If you have a fixed budget, we are happy to design a trip to that budget.

How far in advance should I book?

During high season—May through October—accommodation and our availability can book out several months in advance. So, the more notice you give us, the better able we are to match your requirements. For couples in high season, we would recommend booking at least six months in advance. Groups of six or more should plan 9 to 12 months out if possible.

However, if you are booking at the last minute, we are always happy to check availability.

How is LifeCycle Adventures different?

How can I contact you?

Call us or email us, we’d love to hear from you. You can contact us via the form at the top of this page, or see the Contact  section of this site.

Do I have to carry my own luggage?

No, that’s our job! We transport your luggage, leaving you free to explore unencumbered. You will, most likely, choose to carry some snacks and light clothing with you for use during the day. We provide panniers or a seat-post bag to help with this. We additionally offer a wine pickup service if you’ve chosen to visit a winery and make some purchases during your ride.

Are children welcome on your trips?

Yes!  Our cycling tours make for a great family vacation.  Our Private Guided tours are better for younger children as we are able to offer more immediate support than on our Self-Guided tours.  The minimum age to travel on a Private Guided tour is 6 years old.  The minimum age for a child to travel on any tour riding their own bike is 11 years.  Children under 18 years of age must always be accompanied by a parent or guardian.  We recommend calling us to talk about destinations, routes, and equipment that would be best suited to your children.

Can I bring my own bike?

Yes. If you have a favorite bike, it would be a shame not to ride it on these classic routes. If it helps, we are happy for you to ship your bike to us in advance of your trip. We’ll then have it reassembled and ready for you when we collect you at the start of your first day.

Where will we stay?

We only use lodging that is well-located and friendly. Beyond this, however, different guests value different levels of luxury. We help you find the luxury resort, the boutique hotel, the charming B&B, or the cottage in the redwoods – as best suits you. This is just one way we combine an exceptional level of personal service with great value. Request an Itinerary and we will provide you with available accommodation choices for your destination.